SUMMER 2025 REGISTRATION - CDC U04-08

REFUND POLICY CDC U4 TO U8

1. As stipulated in the Consumer Protection Act, a consumer may, at any time and his own discretion, terminate his contract with the club by sending written notice of a request for termination and reimbursement by e-mail to [email protected], specifying "REQUEST FOR REFUND" in the subject line;
2. The contract is terminated without further formality as soon as the request for termination and reimbursement is sent (e-mail date). Cancellation of the contract does not result in the release of the player;
3. Training sessions that took place prior to the cancellation date are not refundable under any circumstances, even if the player was unable to attend;
4. For the purposes of this cancellation and refund policy, the period of activity begins on May 24, 2025 and ends on September 6, 2025;
5. If the consumer cancels this contract before the start of the activities, the cancellation will be made without charge or penalty with the exception of the EQUIPMENT FEES (if the equipment has been handed over, no returns will be accepted);
6. If the consumer cancels the contract after the club's activities have begun, the consumer must pay:
   • MEMBERSHIP FEES and EQUIPMENT FEES;
   • PARTICIPATION FEES for the period corresponding to the weeks elapsed between the start of the club's activities and the date of the refund request; and
   • PENALTY FEES corresponding to the lesser of the two following amounts: either $50.00 or a sum representing no more than 10% of the PARTICIPATION FEES for the remaining weeks of the season calculated from the date of the request for reimbursement.
7. The Club will reimburse the consumer by cheque within a reasonable period of time following receipt of the written request for reimbursement in accordance with clause 1.

REFUND POLICY U9 TO SENIOR 

1. As stipulated in the Consumer Protection Act, a consumer may, at any time and at his or her discretion, terminate his contract with the club by sending a written notice of request for termination and refund by e-mail to [email protected], specifying "REQUEST FOR REFUND" in the subject line;
2. The contract is terminated without further formality as soon as the request for termination and reimbursement is sent (e-mail date). Cancellation of the contract does not result in the release of the player;
3. Training sessions and matches held prior to the date of termination are not refundable under any circumstances, even if the player was unable to attend;
4. For the purposes of this cancellation and refund policy, the period of activity begins on April 14, 2025, and ends on September 7, 2025;
5. If the consumer cancels the present contract before the start of the activities, the cancellation will be made without charge or penalty, with the exception of the EQUIPMENT CHARGES (if the equipment has been handed over, no returns will be accepted);
6. If the consumer cancels the contract after club activities have begun, the consumer must pay:
   • MEMBERSHIP FEES and EQUIPMENT FEES;
   • PARTICIPATION FEES for the period corresponding to the weeks elapsed between the start of club activities and the date of the refund request and
   • PENALTY FEES corresponding to the lesser of the two following amounts: $50.00 or a sum representing no more than 10% of the PARTICIPATION FEES for the remaining weeks of the season calculated from the refund request date.
7. The Club will reimburse the consumer by cheque within a reasonable period of time following receipt of the written request for reimbursement in accordance with clause 1.

REFUND POLICY U16 & U17 MALE LDP 

1. As stipulated in the Consumer Protection Act, a consumer may, at any time and at his or her discretion, terminate his contract with the club by sending a written notice of request for termination and refund by e-mail to [email protected], specifying "REQUEST FOR REFUND" in the subject line;
2. The contract is terminated without further formality as soon as the request for termination and reimbursement is sent (e-mail date). Cancellation of the contract does not result in the release of the player;
3. Training sessions and matches held prior to the date of termination are not refundable under any circumstances, even if the player was unable to attend;
4. For the purposes of this cancellation and refund policy, the period of activity begins on March 31, 2025, and ends on September 14, 2025;
5. If the consumer cancels the present contract before the start of activities, the cancellation will be processed without any charge or penalty, exception for the EQUIPMENT CHARGES, as the equipment will have been ordered at the time of registration;
6. If the consumer cancels the contract after club activities have begun, the consumer must pay:
   • MEMBERSHIP FEES and EQUIPMENT FEES;
   • PARTICIPATION FEES for the period corresponding to the weeks elapsed between the start of club activities and the date of the refund request and
   • PENALTY FEES corresponding to the lesser of the two following amounts: $50.00 or a sum representing no more than 10% of the PARTICIPATION FEES for the remaining weeks of the season calculated from the refund request date.
7. The Club will reimburse the consumer by cheque within a reasonable period of time following receipt of the written request for reimbursement in accordance with clause 1.
8. If multiple refund requests result in the withdrawal of the team, or if the team is withdrawn by Soccer Quebec due to forfeithed matches, the club will deduct the penalty fees charged by Soccer Quebec from the refund amount, in accordance to club's refund policy.  These team withdrawal fees amount to approximately 10,000$.  For example, if the team is withdrawn and consists of 18 players, an amount of 555.55$ (10,000$ divided by 18 players) will be deducted per player.  This amount will be added to the deductions outlined in the club's refund policy.