DAY CAMP - SUMMER 2024 REGISTRATION

REFUND POLICY - DAY CAMP

1. As stipulated in the Consumer Protection Act, a consumer may, at any time and his own discretion, terminate his contract with the club by sending written notice of a request for termination and reimbursement by e-mail to info@panelstmfc.com, specifying "REQUEST FOR REFUND" in the subject line;
2. The contract is terminated without further formality as soon as the request for termination and reimbursement is sent (e-mail date);
3. Training sessions that took place prior to the cancellation date are not refundable under any circumstances, even if the player was unable to attend;
4. If the consumer cancels this contract before the start of the activities, the cancellation will be made without charge or penalty with the exception of the EQUIPMENT FEES (if the equipment has been handed over, no returns will be accepted);
5. If the consumer cancels the contract after the club's activities have begun, the consumer must pay:
   • MEMBERSHIP FEES and EQUIPMENT FEES;
   • PARTICIPATION FEES for the period corresponding to the days elapsed between the start of the club's activities and the date of the refund request; and
   • PENALTY FEES corresponding to the lesser of the two following amounts: either $50.00 or a sum representing no more than 10% of the PARTICIPATION FEES for the remaining days of the week calculated from the date of the request for reimbursement.
6. The Club will reimburse the consumer by cheque within a reasonable period of time following receipt of the written request for reimbursement in accordance with clause 1.