Policies and Procedures
NHHA does not provide refunds to players.
A request for a refund of a portion of the registration fee for a person who ceases to play with the NHHA prior to the end of the calendar year due to medical (injury) reasons or relocation may be submitted in writing to the NHHA Treasurer. The NHHA Treasurer may only consider an application submitted for a player who ceases to play after December 31 on instruction from the NHHA Executive.
Registration refunds for to medical (injury) reasons or relocation reasons will be provided on a prorated basis based on the number of league (season and play-off) and OMHA games played compared to games that could have been played. In determining the total number of games it will be assumed that the subject team will play three league and three OMHA play-off games. If the player is withdrawing to play in another centre (other than AAA) a further 15% will be retained by NHHA. (Players injured or moving residence to another centre will not be subject to the 15%). A $25 service fee is charged for all registration refunds.
Consideration will be given if a shutdown is mandated by the Province of Ontario or Hockey Canada
NHHA believes in respecting everyone’s right to confidentiality. NHHA collects personal information from prospective members, members, coaches, referees, managers and volunteers for the purposes of conducting hockey programming.
Information specific to a player such as a player's name, address and date of birth are collected to determine that the player's geographical, division of play and level of play information are consistent with Hockey Canada/Branch regulations. Historical information concerning past teams played for is collected in order to determine if any NHHA transfer regulations may apply. At no time are lists generated for the purpose of marketing, or the sale of information.
Team lists and phone numbers are not to be shared with anyone outside of NHHA and specifically may not be distributed to outside agencies, companies, associations or individuals.
Use of photos on the website are provided by coaches and NHHA Executive. If a member does not wish to have their child's photo displayed on the NHHA website and related marketing, please contact the President of NHHA directly.
Social media violations may vary in terms of their seriousness and effect, care will be taken to consider sanctions that are appropriate in each situation that presents itself. These guidelines assist NHHA to address any social media violations of varying severity. Factors that can be considered when dealing with social media violations include:
a. The intent of the violator
b. Whether harm, physical or otherwise, resulted from the violation.
c. The circumstances of the violation.
d. The effect the violation had upon its recipient, the recipient’s family, the team, the Association, or the community.
e. Any previous social media violation history.
Social media disciplinary measures therefore depend on a number of factors. The following suggested responses for various conducts are:
a. Implicit or implied threats of death or serious bodily harm: indefinite suspension, referral to NHHA Executive for investigation and punishment (also refer to police).
b. Encouraging someone to do themselves serious harm: indefinite suspension.
c. Posting of pictures of a threatening nature: indefinite suspension, (also refer to police).
d. Slurs against someone’s race, religion, sex, or sexual orientation: lengthy suspension.
e. Slurs against another or their family: suspension.
f. Posting comments and/or pictures of self of an implied sexual nature: suspension.
g. Posting comments and/or pictures of someone else of an implied sexual nature: indefinite suspension, referral to NHHA Executive for investigation and punishment (also may refer to police).
h. Gossip: warning, then suspension.
i. Posting or sending cruel gossip to damage a person’s reputation and relationships with friends, family, and acquaintances: suspension.
j. Breaking into someone’s e-mail or other online account and sending messages that will cause embarrassment or damage to the person’s reputation and affect his or her relationship with others: indefinite suspension, referral to NHHA Executive for investigation and punishment (also refer to police).
k. Posting or sending unwanted or intimidating messages: suspension.
l. Tricking someone into revealing secrets or embarrassing information, which is then shared online: suspension.
m. Negative or derogatory comments about the team or any member of the association: suspension.
Please refer to NHHA Operations Manual for all policies and procedures.