Dartmouth Whalers Payments T&C's and Refund Policy

All down payments must be received on or before September 30, 2023. Players will not be able to participate in any Whalers activities until the down payment for player is received in full.
U11 to U18 Early Registration ends August 31st, 2023, after this date a late fee of $50 will apply for all registrations.

· If you choose to pay by Visa or Mastercard, you will be forwarded to our payment section and have the option to pay in full or use our installment payment plan.

• E-transfer payment(s) should be sent to payments@whalers.org . No password is require but please ensure you note your player(s)'s name they are registered under. For example "Registration John MacDonald"

· Credits - If you are owed credits from the 2022-2023 season for 50/50 or for Goalie Credit, they have now been entered in the system and should show when registering your player, if they do not, please contract registrar@whalers.org before you continue to register your player

· If fees are not paid by December 1, 2023, players will not be able to participate in any Whalers activities until the outstanding fees are received in full.

· Any player with outstanding registration fees from a previous season is considered a “Member Not in Good Standing”. As such, registration for the 2023-24 hockey season will be refused until payment of outstanding fees is received in full.

PLEASE NOTE:

Registration Fee is mandatory for all players (male and female)
Participation in conditioning for U9 - U18 levels is optional. This year conditioning consists of 5 - 1 hour on ice sessions and cost is $125. Cut off to register for conditioning ice times is August 31st for U11 to U18 with payment in full no later than September 5th and registration for U9 no later than September 10th with payement no later than September 5th. If we have not recieved payment in full by noted date, player will not be allowed on the ice
Participation in tryouts for rep teams is optional. Cost of Tryouts for all levels is $100 with the exception of U13 AAA, which is $200. In order to tryout for competitive teams at the U11, U13, and U15, players must be registered no later than August 31st and payment received in full by September 10th. Any registrations received after this cut-off date will be allocated to recreation and any players not paid in full for tryouts by September 10th will be removed from tryout list and allocated to recreation balancing.

DWMHA Registration Refund Policy

Any refund requests must be submitted in writing via email to the Registrar at registrar@whalers.org. The refund request must clearly state the reason for the request and the extent of the refund will depend on the date that the written request is received (unless otherwise specified).

Refunds involving etransfer payments will be issued after the payment has been cleared through DWMHA's financial institution (less any applicable administrative fee).

Refunds involving credit card payments will be processed back onto the credit card used for registration after DWMHA has received notification of the approved credit card payment from the credit card processing system (less any applicable administrative fee).

Refunds will only be provided for the following circumstances

· Voluntary withdrawal request
If a player is requesting a voluntary refund (to play other sports / pursue other interests), they will be eligible for a prorated refund up until December 31^st of the season, there will be no refunds after December 31^st

· Non-Voluntary withdrawal request
If a player is requesting a non-voluntary refund (relocation, season ending injury, medically unfit to play) will received a pro-rated refund at any time during the season.

· Medical Reasons
If an illness or injury (supported by a physician's note) prevents the player from participating for the remainder of the season in any program for which they have enrolled, a proportion of the fees will be refunded upon request. Following the deduction of any administrative or other applicable costs that may apply, the refund will be pro-rated according to the duration of the season remaining after either the date the written request is received or the date of the illness / injury as per the physician's note.

Important items to note:

· All approved refunds will be based on pro-rated number of weeks remaining in the season as a percentage of the total number of weeks at the time of refund request.

· NO REFUNDS will be processed for any period of time in the season if a player is ill, injured or Suspended from playing.

· Refunds will not be processed until all team fees are paid in full and DWMHA jerseys and/ or equipment have been returned in good condition.

· Refunds after October 15^th will not be refunded the $72 Hockey Canada Insurance fee.

· All refunds will be subject to a $10 admin fee.

· Registration refunds do not apply to conditioning camps, tryout fees, team fees or development sessions

· Players in U7 and U9 divisions are eligible for a full prorated refund at any time during their first year of registration.

· There is no refund for retroactive requests or missed sessions for any reason.

· Any requests for exceptions to be made to the refund policy must be approved by the DWMHA Executive board of Directors.